Privacy and Data Protection Policy

Last updated: [August 26, 2025]

Data Controller: Mobile Data Solutions SAC

Tax ID (RUC): 20607169714

Address: Av San Luis 1502 – San Borja – Lima – Peru

1. Introduction

Mobile Data Solutions SAC, hereinafter referred to as “the Company”, is committed to protecting your personal data and complying with Law No. 29733, the Personal Data Protection Law, and its Regulation approved by Supreme Decree No. 003-2013-JUS of Peru.

This Privacy and Data Protection Policy explains how we collect, use, store, transfer, and protect the personal data of our clients, suppliers, website users, and other stakeholders. It applies to all interactions with us, whether through our website, services, communications, or any other means.

2. What personal data do we collect?

We may collect and process the following types of personal data:

Contact information: name, email address, phone number, postal address.
Professional information: job title, company, department.
Identification data: RUC number, DNI (when necessary for contracting).
Financial data: bank details for invoicing and payments (only when a contractual relationship is established).
Technical data: IP address, browser type, pages visited on our website (via cookies).

We do not collect sensitive data (such as genetic, religious, or union-related information) unless strictly necessary and with your explicit consent.

3. Purposes of data processing

Your personal data will be processed for the following purposes:

To manage and deliver our cybersecurity and IT services.
To respond to inquiries, information requests, and technical support.
To send commercial information, promotions, or updates about our services (if you have provided your consent).
To comply with legal, tax, and accounting obligations.
To improve our services and user experience on our website.
To prevent fraudulent activities or security risks.

4. Legal basis for data processing

The processing of your personal data is based on:

Your explicit consent.
The execution of a contract or pre-contractual relationship.
Compliance with legal obligations.
Our legitimate interest in providing high-quality and secure services.

5. With whom do we share your personal data?

We do not sell or rent your personal data. We may share it only with:

Service providers who assist us in our operations (e.g., hosting, payment processing, technical support), under strict confidentiality agreements.
Competent authorities, when required by law.
Affiliated companies, only if necessary for service delivery.

In all cases, we ensure that data processing complies with applicable regulations.

6. Data storage and security

Your personal data is stored in secure servers with appropriate technical and organizational measures (encryption, restricted access, backups, audits) to protect against unauthorized access, loss, alteration, or destruction.

Data will be retained as long as necessary for the stated purposes or as required by applicable law (e.g., 10 years for accounting records).

7. ARCO Rights (Access, Rectification, Cancellation, and Opposition)

You have the right to:

Access your personal data held by us.
Rectify inaccurate or incomplete data.
Request the deletion of your data when no longer necessary.
Object to the processing of your data in certain cases.
Withdraw your consent at any time.

To exercise these rights, please send an email to [data protection email] with your full name, ID number (DNI), and a clear description of your request.

We will respond within 30 business days of receiving your request, as required by law.

8. Cookies and tracking technologies

Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

9. Changes to this policy

We reserve the right to modify this Privacy Policy. Any changes will be posted on this page with the updated date. We recommend that you review it periodically.

10. Contact

If you have any questions about this policy or the processing of your personal data, please contact us:

Email: informes@mobiledatas.com
Address: Av San Luis 1502 – San Borja – Lima – Peru
Phone: +51 17390932

You may also file complaints with the National Authority for Personal Data Protection (ANPDP) if you believe your rights have been violated.